Swank Space


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Problem:
A technology startup, SwankSpace sought to address an unserved niche in the contract furniture industry-a small company seeking to furnish a new office space with a simple drag-and-drop interface. Small companies, like technology start-ups, simply wanted a flat surface to work on, walls for semi-privacy, comfortable chairs, and, if everything matched-a bonus! They resented the small design firms and the myriad of decisions necessary for contract furniture. They wanted an Ikea furniture type of experience.

Solution:
The SwankSpace product design included three key elements: 1) pre-designed "sets" of cubical office units, 2) the ability of users to mix and match cubical or conference room elements within the same "family," and 3) a step-wise approach that allowed the user to build an entire office space. On the back end, the application integrated with furniture manufacturers, a shipping company, and an installation company. The solution also allowed small design firms to manage simple customer designs using an online review tool.